Here's what people are asking
Have questions about the app? Maybe these answers can help.
Features
What does the app do?
The app contains all kinds of content from team schedules to live streams. Click here to learn more.
The event I want to watch is not on the live stream.
Unfortunately, at this point in time, we only offer streams for basketball and wresting events.
If the event you are referring to is a basketball game or wrestling match and it is not on the live
stream, it might be because only one event can be displayed in the player at one time. If multiple events go
live, your event will still be streaming, however you may have to visit it online. To view a list of all our
events currently streaming, tap More.
Why is there nothing in this event recap?
In some cases you may come across an empty event recap. There are two possible reasons for this.
1.) If the event just ended, the recap might not be posted yet. Expect at least a few hours
before the recap is available.
2.) Other events in the list may not have even started yet, so there will be no recap until those events have
concluded.
How can I get the Notification Center widget?
You can learn about the Featured Events Widget here.
MyAthlete
What is MyAthlete?
MyAthlete is the feature that allows the user to customize the app based on their activities. Click here to learn more.
How do I set my team?
You can find the MyAthlete settings within the app settings (which can be accessed from the main menu).
To set your team, tap on My Team and select your team from the list.
You can also click here on your iOS device to launch the setup agent.
How can I set multiple teams?
If you want to set multiple custom teams at once, you can do so by setting up multiple users.
Each device is allowed up to three users and each user can have a different team set.
To set up a new user or edit existing ones, go to the app settings (from the main menu) and tap the Users
button in the navigation bar. From here you can set up new users, edit their names, or remove them. If your
device is Touch ID capable, you can also choose to lock user switching with your fingerprint.
From then on, whenever you change any settings, they will only change the settings for the user currently selected.
The other users' configurations won't be affected.
You can switch between users in the My Team section. Just tap the user icon in the navigation bar
and select the user you want to load.
What is the custom schedule and how do I get started?
The custom schedule displays the schedule for the selected team and places a shortcut in the
main menu for quick access. The schedule is also capable of generating push notifications for your events.
To set up the custom schedule, go to the app settings (from the main menu) and tap My Schedule. Once there,
make sure that the toggle is switched on. Once you enable that, you can also set up
automatic event reminders, and sync with the Calendar app.
How can I enable Automatic Event Notifications?
Go to the app settings (from the main menu) and tap My Schedule. Once there, make sure that the toggle is switched on. Now enable Automatic Game Reminders.
How do I sync my team's schedule with the Calendar app?
Go to My Schedule and tap the calendar icon in the navigation bar. From there, tap the Add to calendar button.
It says my team isn't on Twitter
While quite a few of our teams now have Twitter accounts, many of them do not. In such cases we display
the Marianapolis Athletics account instead.
If you are interested in creating an account for your team, please feel free to do so. However, please keep in mind that the Tech Innovations team
does not provide this service. The teams are responsible for creating and maintaining their own accounts.
If you already have an account and it is not currently listed in our app, we can add your account in a future
update. If you would like us to do that, please contact us.
Supported Devices & Specs
What devices can I run the app on?
Our app supports iOS devices running iOS 9.1 or later. It works on your iPad, iPhone, and iPod touch. The app will not work on devices older than the iPad 2, iPod touch 5th generation, and iPhone 4.
Does the app support 3D Touch?
Yes and no. You can find 3D Touch shortcuts on the homescreen, but it has not been configured throughout the rest of the app.
Where can I find the Version and Build numbers?
All of the app specifications can be found under About.
The only time you should need this information is when reporting bugs or contacting us.